I did a transfer at INSTAREM 2 days back. I transferred the money using CIMB to their CIMB account. However, website still showing AWAITING PAYMENT. Their support number always goes to voice mail immediately. Online chat also only have auto reply message. Email them and took 1.5 days to reply. They told me they saw a banking transaction with account xxxx and asked to provide banking transaction details. Reply with proof now but the website showing transaction is cancelled due to no payment. No reply until now... this is really bad.